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Products
Arrow has helped major corporations, retail merchants, and local communities achieve and exceed their goals of visibility and image. From initial design concepts and proposal to fabrication and installation, Arrow's single source approach has resulted in many satisfied and loyal clients. The Company's products are used primarily for brand identification and visibility of a customer's store, outlet, or location. Arrow's basic sign product is composed of either steel or aluminum and decorated to reflect the customer's name or logo. Depending on the location and layout, various signs may be used to meet the client's goals and objectives. Arrow's expertise in design and fabrication allows the client to choose from several options when selecting the proper marketing and advertising scheme. |
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Services
Over the past 50 years, Arrow has completed countless projects and attributes its success to the long standing tradition of quality service set by its founder Don Waldo and current president, Chuck Sterne. The Company's business services include:
- Project Design – The Company designs the overall sign system through the use of conceptual drawings created by its experienced and creative design professionals. This service is typically done as a joint effort by both the salesman and art department.
- Graphic Design – Arrow understand s that a creative and marketable sign is necessary to attract the target audience. The Company’s art department incorporates all logos and related material into the sign it builds for the prospective client.
- Control Drawings – Arrow provides master drawings that are used for repetitive signage programs. The art department is responsible for generating the control drawings.
- Color Renderings – For a client to exhaust all options in the design and layout, Arrow often illustrates various renditions of the project (i.e. color schemes, sign positioning and location, day/night light drawings, animated video, etc.).
- Photo Survey Studies – Completed by the salesman, photo surveys consist of a detailed examination of the existing signage (if applicable), job-site conditions, and visibility recommendations. Arrow occasionally includes conceptual field flagging when conducting the survey.
- Master Sign Programs – Salesman and the art department work together to establish formatted programs with specific signage schedules and usage guidelines that are enforced by landlords and government agencies
- ADA Signage and Consultation – American Disability Act compliant signage and design consultation.
- Obtaining permits – The Company is aware of local municipal codes and ordinances and will not fabricate or install any project until all the necessary permits have been issued. Arrow typically manages all paperwork involved in the permitting process. All costs associated with these permits (i.e. man-hours, city fees, etc.) are not included in the contract. This service is provided on a time and material basis.
- Engineering/Shop Drawings-Upon contractual agreement Arrow puts together detailed shop drawings headed by an experienced sign engineer. These drawings show all of the key fabrication details of the display including welding requirements, fastening components, foundational structures, etc. These are all made available to the client so that no detail in left unaddressed.
- Computer Aided Design and Manufacturing – Arrow has Computer Aided Design (CAD) and Computer Aided Manufacturing (CAM) equipment that is integrated into the fabrication of its signs. This technology provides Arrow with a competitive advantage over companies that lack the necessary technology to create and develop high-end custom designed signs.
- Installation – With experienced personnel and a current fleet of eleven crane trucks, Arrow has the capability to install signs of all shapes and sizes. Installation is completed when the project is successfully erected and accurately documented.
- Maintenance and Service – If the defect or problem is not already covered in the warranty, Arrow provides maintenance and service to its clients on a time and material basis. Arrow offers three maintenance contract programs (turnkey, take care, and corporate rate programs).
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